Mediation is a process where an independent facilitator conducts a process between disputing parties to settle a dispute. The parties have full control of the process and can be directly heard on issues that are important to them

Why mediation


All discussions in the mediation process are confidential. This will apply to private discussions the mediator has with the respective parties, as well as any joint discussions. A mediation agreement will be signed before the mediation that will include clauses on confidentiality.

Without Prejudice

The parties do not give up their rights to a legal process. As a result of the process being confidential, no information obtained as part of the mediation process, can be used in any legal proceedings or process.  

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Definition of solution

Control the process:

The parties participate or continue to participate of their own free will. The mediator will control the process and will decide to work with the parties in joint or private sessions. This will include securing ongoing co-operation from the parties as he makes these decisions.

Cost Saving:

Cost saving is a strong advantage vs. a process through the courts. Litigation is expensive and costs are generally unpredictable. Mediation at an early stage in the process will result in significant savings of legal costs. Early settlement of a dispute will also result is business costs savings, as managers and business owners will be able to focus on core business issues rather than spending time in the litigation process.

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Time Saving:

Mediation can normally be set up quickly and can take place within a few days or max few weeks of the process being agreed. Because the mediation process can be used early in a dispute, agreement can be reached much quicker than a formal legal process.    

Greater Control:

Each party is in control of reaching an agreement. Settlement cannot be imposed by a third party. This allows the parties the freedom to explore creative options to get to agreement.

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Proven Results:

The approach of interest-based negotiation is to focus on the underlying desires and needs of the respective parties rather than their positions. This allows for the development of a wide and creative range of options for possible agreement.

The training methodology has been applied worldwide over the last 20 years. Major corporates have attributed results directly to the use of the training model and applying the methodology. The training includes a formal process to document the effectiveness of the training.    


The training will include developing customised and tailored content for negotiators that addresses the specific needs of participants and meets the core business objectives of the organisation. The actual problems will be identified through a diagnostic interview process with the participants attending the training. Participants will apply the interest-based methodology to actual negotiations or business challenges they currently face.

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Why use us?
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Online Mediation

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Fixed pricing per day – no hidden costs

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Flexible to suite your needs

Clear focus on identifying party’s interests, with options to resolve the conflict using global best practice

Clearly defined mediation process

We assist individuals and organisation to prepare for mediation and negotiations

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